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DUE TO EXTREMELY HIGH ORDER VOLUME BETWEEN NOVEMBER 2020 AND FEBRUARY 2021 MOST ORDERS ARE TAKING LONGER THAN ANTICIPATE TO FULFILL. WE ARE NOT ACCEPTING NEW ORDERS UNTIL WE WORK THROUGH THE EXTENSIVE BACKLOG OF ORDERS. WE EXPECT MOST JANUARY/FEBRUARY ORDERS TO BE FULFILLED BY THE END OF JUNE.
All of our staff is working extra hours to complete orders as fast as possible. If you received an email confirmation we have received your order and are working to complete it. Orders in process will be noted as "Awaiting Fulfillment" in your account. Many of you have asked why you have not heard from us on your order. Our employees are focusing on fulfilling orders and we cannot send out weekly status updates on all open orders. Again, if you received a confirmation, we have your order in the que and are working to get it shipped as soon as possible. If you inquire regarding the status or time estimate please provide the order number with your inquiry. Again, for most orders placed in January and early February, we hope to have most of them fulfilled by the end of June.